Policies & FAQs

 For Appointments Call 336.457.9737

Cancellation Policy:

A 24 hour cancellation notice is required to cancel an appointment. If you fail to cancel your appointment within the 24 hrs. FULL PAYMENT WILL BE REQUIRED TO RESCHEDULE.  No exceptions...An additional deposit will be required to make a new appointment reservation. 

Rescheduling/Late Policy:

 We understand that unforeseen circumstances may arise that could force you to postpone/reschedule your procedure. Please understand that such changes affect not only your technician, but other clients as well. If you choose to reschedule your appointment, a minimum 24 hour advance notice is mandatory or the deposit becomes non-refundable.

 If you DO NOT reschedule you will lose your deposit and any other future appointments will require another $100 deposit to secure your appointment. 

No Show Policy:

Any client that does NOT show for a scheduled appointment, will forfeit their deposit and will be required to pay for any future appointments in full plus the fee for the missed appointment/s before being rescheduled. NO EXCEPTIONS!